Application Maintenance

In whatever manner you prefer! We place a strong emphasis on our adaptability.

If you already have established workflow and project management tools, we’re more than willing to collaborate through those. However, if such tools aren’t in place, we will select a project management tool that aligns with the scale of your maintenance tasks. Generally, for more extensive maintenance plans, especially those involving substantial ongoing application development, we often use Jira. For smaller maintenance plans, particularly when our main role is providing support, we favor Freshdesk.

Retainer options are most suitable for applications that demand a relatively steady level of monthly support.

If your application’s maintenance needs fluctuate, you can optimize costs by securing a discounted base-level monthly retainer and addressing peak workloads through on-demand maintenance.

For those with infrequent or minimal maintenance requirements, opting for on-demand support billed by the hour might be the ideal choice.

The extent of maintenance needed is dependent on your application.

For a small application that’s not actively under development and doesn’t necessitate end-user support, a few hours per year might suffice. Conversely, a complex application that’s regularly upgraded with new features and capabilities will demand a more substantial amount of maintenance time.

Factors such as the application’s size, complexity, ongoing development, and the need for end-user support are the primary variables that influence maintenance requirements.

In all likelihood, yes!

Assuming responsibility for the maintenance of an application that wasn’t originally developed by us can often be relatively straightforward. However, the process can become more complex if there’s limited or no documentation, if the original developer is unavailable for transitioning, or due to other reasons.

As long as the application is built using one of the languages within our expertise, we are typically capable of providing assistance. Don’t hesitate to get in touch and allow us to assess the situation. We’ll then formulate a suitable approach.